
Non-Discrimination Notice
Central Pyramid is committed to providing equal access to care and services for every individual we serve.
Notice About Discrimination & Accessibility
This agency complies with applicable state and federal civil rights laws. We do not discriminate, exclude people, or treat them differently because of age, gender, gender identity, color, race, disability, national origin, ethnicity, marital status, sexual preference, sexual orientation, religious affiliation, health status, or public assistance status. This agency offers free aids and services to people with disabilities or those whose primary language is not English. We can get sign language interpreters or interpreters in other languages so they can communicate effectively with us or their providers. Written information is available in other formats and auxiliary aides at no charge.
If You Need These Services
If you believe we have not provided these services to you or discriminated in another way, you may file a grievance. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the agency is available to help you.
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MAILING ADDRESS
321 North Central Expressway STE 360 McKinney, TX 75070
How to File a Civil Rights Complaint
If you believe that Central Pyramid has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Civil Rights Coordinator using the contact information above.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov , or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019 ยท 1-800-537-7697 (TDD)
www.hhs.gov/ocr/complaints
Complaint forms are available at www.hhs.gov/ocr/complaints/index.html .
Questions about your rights?
Our team is here to help. Reach out any time.
